From Lounea, you get everything you need for a carefree and smooth online life
Our fiber optic network already reaches more than 160,000 homes and reaches an estimated 400,000 Finns. We are Finland's largest and fastest growing fiber optic operator in the fiber-to-the-home market and the fourth largest telecommunications operator. We have been building fiber optic networks and offering online services to consumers for more than 15 years, and our customer satisfaction is at an extremely high level - year after year.
Lounea's optical fiber has been awarded the Key Flag -symbol, as proof of a service produced in Finland and employing Finland.
Broadband Connection for Your Detached House
By choosing the domestic Lounea Valokuitu fiber optic connection, you will get everything you need for lightning-fast home internet under one roof. Lounea Valokuitu is a high-quality and long-lasting choice for your home connection.
The fiber delivery includes the fiber optic connection's construction work to your property, connection, installation, and activation. Lounea Valokuitu comes with a future guarantee - it lasts for decades and always operates at the promised top speed. Increasing the speed as your needs grow is easy and quick.
Check the availability of the Lounea fiber optic connection and the current promotional prices in your area.
Psst! If your housing complex already has Lounea Valokuitu, you can increase the speed of your own internet through OmaLounea.
Broadband Connection for a Condominium
Say goodbye to slow internet surfing!
By choosing super-fast and stable Lounea Valokuitu fiber optic connection, you will have access to unlimited data transfer capacity and, at the same time, increase the value of the property to new heights!
How can you get Lounea Valokuitu?
If you live in a housing complex that needs internet connection update, you should start with discussing the matter with your housing association board. But if you are a property manager, please contact your local Lounea fiber optic sales representative.
We will ensure that your housing complex can enjoy the stability and speed brought by fiber optic. If Lounea Valokuitu is already available or under construction in your area, we can quickly and effortlessly implement a fiber optic connection for your housing complex.
Other Services for Consumers
Broadband Services
Lounea Broadband Service provides a fast and versatile internet connection, enabling seamless everyday life for every user, whether you live in a detached house or an apartment building.
Choose the broadband speed that suits your internet usage needs as a companion to your fiber optic connection.
Home Network Devices
Choose the perfect solution to expand your home's wireless network. Even if your home internet connection is functional, the performance of the wireless network may be weak in different rooms. We offer a wide range of high-quality and user-friendly WiFi routers that ensure optimal internet connectivity in every room of your home.
Order the devices conveniently from our OmaLounea online store and enjoy fast and uninterrupted internet connectivity throughout your home!
TV and Entertainment
Enjoy top entertainment from the comfort of your own couch. Are you wondering with your friends what to watch on TV or looking for entertainment for the whole family?
We have a wide range of options available, including cable TV and streaming services, offering TV shows, movies, and sports, e.g. Elisa Viihde, TV-card and cable-TV services. Choose your favorites and enjoy entertainment together with your friends and family!
Home Security Services
In this modern era, our homes are filled with a plethora of devices seamlessly connected to the vast realm of the internet. Our comprehensive security services stand as a formidable shield, safeguarding your home's devices from any lurking threats.
Whether it be the insidious malware, insidious identity theft, or the cunning schemes of cybercriminals, our innovative solutions provide the fortress-like protection your devices and your cherished family deserve.
Finland's Most Beloved Internet Connection
At Lounea, we wholeheartedly prioritize the well-being of our customers.
It's no wonder that customer satisfaction remains exceptionally high year after year. Our fiber optic customers have given us an impressive rating of 4.2/5!
Below, you can read feedback from our customers in Finnish.
Articles for Consumers
Take a look at our current articles, where you can read, among other things, about technology, current events at Lounea, and customer stories.
Explore our intriguing publications and stay up to date with the latest happenings (in Finnish).
Contact our Customer Service
If you need more information or want to find the locations of our customer service points, please click the link below for detailed information in Finnish.
Customer Service for Consumers
Orders, service changes, address changes, invoice inquiries, payment term changes, etc.
Call: 0800 30300
Monday - Friday from 9 am to 4:30 pm (free of charge)
Email: asiakaspalvelu@lounea.fi
24/7 Customer Support for Consumers
Report service disruptions, faults, cable damages, and technical support for Lounea's services and products.
Call: 0800 30304 (free of charge)
Billing for Consumers
With OmaLounea, you can easily view your invoice details and make payment term changes yourself.